Make strategic investments that nurture social well-being, provide landmark beauty and offer a safe place where everyone belongs.
2021: Results are not available for 2021 at this time. Data will be available in the 2024 Asset Management Plan Update.
2020: 68% of assets provide satisfactory levels of service.
The City of Guelph has an infrastructure Asset Base with a 2020 calculated replacement value of approximately $4.39B. Of the asset portfolio, approximately $1.4 billion (32%) have below 40 per cent remaining life, meaning these assets will likely be due for replacement within the next 10-20 years. This KPI helps track and measure progress towards reducing the percentage of assets that have less than 40 per cent remaining service life.
2021: Results are not available for 2021 at this time. Data will be publicly available at the end of Q2 2022.
This data is provided on an annual basis to Council approximately Q2. The annual Guelph Growth Management and Affordable Housing Monitoring Report is published as an information report annually and is also posted to the Affordable Housing Webpage. The City’s Official Plan recognizes the importance of housing, including affordable housing, in meeting the needs of the City’s existing and future residents. Policies in the Official Plan direct the City to monitor affordable housing developments and set new affordable housing benchmark prices for ownership and rental housing for the upcoming year.
Maintain current levels
2021: Results are not available for 2021 at this time. New data will be collected in 2023 as part of the Guelph Police Service community survey.
2018 survey results:
Survey results for 2021 are not available at the time of this report.
Four minute travel time from call received to first unit arrival on site.
2021: 61.7% of call responses met the target.
2020: 61.5% of call responses met the target (4,285 of 6,971).
This represents a 0.2% improvement (more incidents arrived at in less than 4 minutes travel time) over 2020. 4315 calls for service took for minutes or less to travel to the incident.
Travel time is a component of the total response time - the amount of time from the caller asking for help to the help arriving at the incident scene. With 6 minutes 30 seconds as an NFPA standard, 68.2 percent of all our incidents meet or exceed (quicker response time than 6 minutes 30 seconds), showing a net improvement over 2020. 5825 calls for service met or exceeded (less than 6 minutes 30 seconds) the target times.
Maintain current levels
2021: Median response time for Priority 1 calls - 6 minutes and 3 seconds.
2020: Median response time for Priority 1 calls - 6 minutes 25 seconds
CTAS 1; 8 minutes; 68% compliance
CTAS 2; 10 minutes; 75% compliance
Paramedic Service responses to the most significantly ill and injured patients worsened in 2021. This is thought to be related to higher call volumes, less ambulances available when emergencies occur or when offload delays occur at the hospital, and more time on tasks related to COVID. Response times to patients with urgent issues has improved slightly and these patients (CTAS 2) represent a larger part of the overall call volume.
Maintain 85% and above
2021: Results are not available for 2021 at this time. City of Guelph Satisfaction Survey will be conducted in Q2 2022.
The City of Guelph Satisfaction Survey is scheduled to be conducted in Q2 2022.
It is unclear if this reserve funding will incentivize enough to meet targets. There is need in the community to support affordable and social housing (ending homelessness through housing). There are more requests from proponents for financial support than the is currently included in the operating budget and reserve. Advocacy work will continue as other levels of government also have a role to play in funding affordable and social housing.
The COVID-19 pandemic has created a lot of volatility in the construction sector. While the City anticipated 2022 would offer some stability in this sector, the omicron variant caused further uncertainty that may affect the South End Community Centre budget. Once the tendered pricing is known, staff will review various options on how to proceed.
While the asset management plans have outlined sustainable annual funding targets for infrastructure renewal, there remains an unfunded portion which will continue to be addressed through Council approved funding strategies.
As the heart of the city, downtown Guelph is a beautiful and welcoming public space. By 2031, several thousand people will live downtown, joining the thousands who work there daily and visit routinely to shop, dine, and enjoy downtown culture.
When COVID-19 guidelines suggested people stay at least two metres apart, cities around the world made room for people to stay two metres apart while travelling.
On January 25, 2021, Guelph City Council unanimously endorsed a resolution for the City of Guelph to join the Coalition of Inclusive Municipalities.